Glossary
Exception management
An exception is more than an alert: it needs context, documented handling and a traceable transition back into the workflow.
Workflow focus
- 01Intake
- 02Responsibility
- 03Status
- 04Proof
02 / Overview
What FalcGo connects
Exception management structures deviations by reason, responsibility, action and subsequent process state.
The definition explains the general term neutrally; the product mapping names only evidenced FalcGo capabilities.
03 / Capability scope
Capability scope
- 01Represented in the product
Exception management
Delays and problems are recorded in the history with a reason, action and follow-up state.
The capability records and resolves change; it does not evidence delay prevention. - 02Represented in the product
Shipment history
Status, actor, organisation and assignment changes remain traceable in shipment history.
04 / Workflow focus
Workflow focus
- 01Exception management
- 02Shipment history
06 / FalcGo
Show us your handoffs.
We will show you how customer intake, dispatch, drivers or partners, exceptions, proof and invoicing come together in FalcGo.