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Guides

Capture transport exceptions and carry them forward.

A dependable exception process separates the visible symptom from its reason, names the next action and preserves the subsequent state.

Workflow focus
  1. 01Intake
  2. 02Responsibility
  3. 03Status
  4. 04Proof

02 / Overview

What FalcGo connects

Organise transport deviations by reason, responsibility, action and follow-up state while retaining their context.

The guide deliberately separates general process practice from the capability scope represented in FalcGo.

03 / Capability scope

Capability scope

  1. 01Represented in the product

    Exception management

    Delays and problems are recorded in the history with a reason, action and follow-up state.

    The capability records and resolves change; it does not evidence delay prevention.
  2. 02Represented in the product

    Shipment history

    Status, actor, organisation and assignment changes remain traceable in shipment history.

04 / Workflow focus

Workflow focus

  1. 01Exception management
  2. 02Shipment history

06 / FalcGo

Show us your handoffs.

We will show you how customer intake, dispatch, drivers or partners, exceptions, proof and invoicing come together in FalcGo.

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