Glossary
Dispatch operations
The operational dispatch layer connects planned requirements with executing people or companies and the shipment's actual state.
- 01Intake
- 02Responsibility
- 03Status
- 04Proof
02 / Overview
What FalcGo connects
Dispatch operations cover intake, assignment, execution support and exception handling in day-to-day transport work.
The definition explains the general term neutrally; the product mapping names only evidenced FalcGo capabilities.
03 / Capability scope
Capability scope
- 01Represented in the product
Shipment creation
Addresses, time windows, contacts, references, packages and assignment are captured in a structured flow.
The map view is not evidenced route optimisation. - 02Represented in the product
Driver assignment
Shipments can deliberately be assigned or reassigned to an internal driver, or left open.
Selection is user-controlled, not automatic. - 03Represented in the product
Exception management
Delays and problems are recorded in the history with a reason, action and follow-up state.
The capability records and resolves change; it does not evidence delay prevention.
04 / Workflow focus
Workflow focus
- 01Shipment creation
- 02Driver assignment
- 03Exception management
06 / FalcGo
Show us your handoffs.
We will show you how customer intake, dispatch, drivers or partners, exceptions, proof and invoicing come together in FalcGo.