Roles
Execute transport work with traceable context.
FalcGo supports operations users through intake, driver or partner coordination and exception handling without assigning every company function to the role.
- 01Intake
- 02Responsibility
- 03Status
- 04Proof
02 / Overview
What FalcGo connects
Manage shipments, assignments, status and exceptions with the context relevant to an operations team.
Each role receives the view relevant to its task while the transport context remains connected.
03 / Capability scope
Capability scope
- 01Represented in the product
Shipment creation
Addresses, time windows, contacts, references, packages and assignment are captured in a structured flow.
The map view is not evidenced route optimisation. - 02Represented in the product
Driver assignment
Shipments can deliberately be assigned or reassigned to an internal driver, or left open.
Selection is user-controlled, not automatic. - 03Represented in the product
Exception management
Delays and problems are recorded in the history with a reason, action and follow-up state.
The capability records and resolves change; it does not evidence delay prevention. - 04Represented in the product
Shipment history
Status, actor, organisation and assignment changes remain traceable in shipment history.
04 / Workflow focus
Workflow focus
- 01Shipment creation
- 02Driver assignment
- 03Exception management
- 04Shipment history
06 / FalcGo
Show us your handoffs.
We will show you how customer intake, dispatch, drivers or partners, exceptions, proof and invoicing come together in FalcGo.