Roles

Dispatch with visible responsibility and handoffs.

FalcGo gives dispatchers the operational thread from intake and assignment to status, problem resolution and proof.

Workflow focus

02 / Overview

What FalcGo connects

Create shipments, assign drivers or partners, and resolve exceptions in the shared transport history.

Each role receives the view relevant to its task while the transport context remains connected.

03 / Capability scope

01Represented in the product
Shipment creation
Addresses, time windows, contacts, references, packages and assignment are captured in a structured flow.
The map view is not evidenced route optimisation.
02Represented in the product
Driver assignment
Shipments can deliberately be assigned or reassigned to an internal driver, or left open.
Selection is user-controlled, not automatic.
03Represented in the product
Partner execution
Accepted partners receive a shipment with context, decide whether to accept it and execute it with their own assignment.
A closed relationship network, not an open spot or capacity market.
04Represented in the product
Exception management
Delays and problems are recorded in the history with a reason, action and follow-up state.
The capability records and resolves change; it does not evidence delay prevention.

04 / Workflow focus

06 / FalcGo

We will show you how customer intake, dispatch, drivers or partners, exceptions, proof and invoicing come together in FalcGo.